Last Updated: 9. 22, 2026
By using cowayca.com (the "Site") or our consultation services, you agree to these Terms and Conditions ("Terms").
We will never ask you to send payment to us directly. We are an independent dealer that provides consultations and submits orders to Coway USA, Inc. All payments, installation, warranty, service, cancellations, and refunds are handled by Coway USA.
1. Independent Dealer Relationship
[Business Name] is an independent dealer of Coway USA, Inc. ("Coway USA"). We are not Coway USA, and we have no authority to bind Coway USA to any terms beyond submitting your order. "Coway" and related names and logos are trademarks of Coway Co., Ltd. and/or Coway USA. We use them only to identify the products.
2. Our Services
Our services are limited to:
- Providing product information and consultations
- Collecting the information needed for your order and submitting it to Coway USA
All other matters are handled exclusively by Coway USA. These include payment, credit review, billing, installation, warranty, maintenance and service visits, filter delivery, relocation, cancellation, returns, and refunds.
3. Orders
- Submitting an inquiry or order request through us does not create a purchase or rental contract.
- Every order is subject to Coway USA's acceptance, which may depend on credit review, product availability, and service area.
- Your rental or purchase agreement is between you and Coway USA. Coway USA's terms and conditions govern it.
4. Pricing and Promotions
Prices, promotions, and product details on the Site are for reference only and may change without notice. They may also contain errors. The final price, fees, taxes, and contract terms are those stated in your agreement with Coway USA. Any promotion offered by us rather than by Coway USA will be clearly identified as ours, together with its conditions.
5. No Payments Collected
We do not collect payments on the Site or through any other channel. We will never ask you to send payment to us directly. Coway USA processes all payments.
6. Installation, Warranty, Service, Cancellation, and Refunds
Coway USA's policies govern all of these matters. Please contact Coway USA Customer Service at [Coway USA phone] or [Coway USA support URL]. We may help you communicate with Coway USA as a courtesy, but we are not responsible for Coway USA's products, services, decisions, or schedules.
7. Your Responsibilities
You agree to:
- Provide accurate and complete information
- Provide only information you are authorized to share
- Be at least 18 years old
8. Communications Consent
By submitting your contact information, you agree that we may contact you by phone, text message, and email about your inquiry or order. Promotional messages are sent only with your consent, and consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of text messages.
9. Intellectual Property
The Site's content, excluding Coway trademarks and Coway-provided materials, belongs to [Business Name]. You may not copy or reuse it without our permission.
10. Disclaimers
The Site is provided "as is" and "as available." Product specifications and performance claims come from Coway. We make no warranties of our own regarding the products. Product warranties are provided solely by Coway USA.
11. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any acts or omissions of Coway USA, or for any product defects, installation, billing, or service issues.
- We are not liable for any indirect, incidental, or consequential damages.
- Our total liability for any claim will not exceed $100.
12. Third-Party Links
We are not responsible for the content or practices of third-party websites linked from the Site.
13. Governing Law
These Terms are governed by the laws of the State of California. Any disputes will be resolved in the state or federal courts located in [County] County, California.
14. Changes; Severability
We may update these Terms at any time by posting the revised version on this page. If any provision is found unenforceable, the remaining provisions stay in effect. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Site.
15. Contact Us
CowayCA
Email: cowayrentalusa@gmail.com
Phone: 213.999.3740